The Ohio State University Wexner Medical Center (OSUWMC) is one of the largest and most diverse academic medical centers in the country, and has ranked as one of “America’s Best Hospitals” for 20 years, according to the U.S. News & World Report. Prior to working with Charity Dynamics, OSUWMC had relied exclusively on traditional fundraising channels, such as personal solicitation, community-based events and Annual Fund direct mail. During the launch of their major Capital Campaign, we were able to help OSUWMC to develop their first-ever digital fundraising strategy, taking into account the marketing and educational goals of the broader institution.

Strategy Consultants at Charity Dynamics completed a full Digital Fundraising Audit of the medical center, which included documentation and evaluation of existing staff, technology tools and business practices. Outputs of the audit were used to make recommendations towards investments that would build a successful and sustainable digital program. In addition, we implemented online peer-to-peer community event software that integrated with the larger institution’s database and web-based Year End fundraising promotions.

Here are some of the results OSUWMC enjoyed after working with Charity Dynamics.

  • Year-end giving to key unrestricted funds doubled
  • 122% increase in number of gifts to OSUWMC Cancer Center
  • 137% increase in total giving to Cancer Center

Charity Dynamics also worked hard to decrease the required investment for OSUWMC without negatively impacting growth projections, which resulted in a successful and sustainable online fundraising program. The organization, which had previously believed that these online tools would be too costly to be beneficial, now had a solid foundation and road map upon which to continue to build their digital donations.

The Ohio State University Wexner Medical Center, central Ohio’s only academic medical center, is a leader in personalized health care and continues to serve as an early adopter of university-wide digital tools and practices. Charity Dynamics was able to utilize our expertise in the Health and Hospital vertical and experience working with large, complex organizations to help OSUWMC set realistic expectations, define clear metrics for success and implement their first online fundraising strategy.

The full case study can be accessed on the Charity Dynamics website, and more information on OSUWMC can be found here.