fbpx
Improving UX with Responsive PC

Improving UX with Responsive PC

“Mobile first” is a trend that is only going to get stronger. Right now, 79 percent of Americans have a smartphone and 13 percent access the Internet exclusively through their mobile device. When you look at millennials — a prized demographic for many nonprofits —...
Autologin Feature for PC

Autologin Feature for PC

Are your constituents getting frustrated that they’re still being asked to login even though they have selected the ‘remember me’ check box? If so, this means a negative tone has been set before they even enter the participant center. As a result, this is most...

Event Performance Insights from Customer Support

Recently, I reviewed constituent performance and support usage data for one of our clients who hosts an annual walk event and utilizes Charity Dynamics email and phone support services. Our support services offer an on demand way for constituents to ask questions and...